The following is an excerpt from the CoachStart Manual.
Many new coaches I work with make a very simple mistake in their early sessions. “How did your Exploratory Session go last week?” I ask. “Great!” they say. “I’m going to call her next week to set up a time for another session.”
Can you see what’s missing here? They are still not this client’s coach. They are just someone to talk to if the client has time next week and still feels interested in coaching next week. You know how you can pick up a self-help book whenever you feel like it and put it down when you feel like it? In the above example the coach is playing the role of the book! That’s not coaching. Or more precisely, it’s not a Coaching Structure.
One thing that separates coaching from many other professions is the client’s commitment to his/her coaching goals and to a particular time frame working with the coach. This way, it doesn’t matter if the client gets busy next week. Their session is scheduled for 3pm Thursday, and that’s that.
The following is an excerpt from Top Coaching Techniques.
1. DON’T
Give your client all the answers.
DO
Draw your client out. Help them to come up with the answers themselves by asking questions.
2. DON’T
Allow your client to set “negative” goals. (I want to lose weight. I want to get rid of my spouse.)
DO
Help your client to set uplifting goals that feel good when they say them. (I love my healthy, energetic body! I am thrilled to be in this loving relationship!)
3. DON’T
Stick to a session plan no matter what comes up during the session.
DO
Be flexible and willing to help a client explore issues as they arise. Issues can affect many areas and be the very thing blocking their success.
4. DON’T
Be afraid of feedback as a coach.
DO
Ask for and use any feedback you can get to improve your coaching skills. This will keep you clear on how you are reaching your clients.
5. DON’T
Wait until the end to ask for a referral or testimonial.
DO
Have your client write a testimonial AS IF they have achieved all their goals with your help. This will get your client clear on how they expect you to help them.
